
Frequently asked questions
We offer a variety of services such as Housekeeping and laundry, Social and Recreational Activities, 24-hour Supervision, Nutritional Support, Health Monitoring and Medical Support.
Valinor Home offers a supportive environment tailored to the needs of ur clients who seek an active and engaging lifestyle while enjoying the benefits of community living.
Our retirement home is designed to promote independence and well-being, ensuring residents have access to a variety of amenities and services. These include private residences, nutritious meal plans, social and wellness programs, recreational activities, and on-site medical support.
Our staff is highly trained, with many employees holding PSW certifications, nursing assistance, and specialized training in elderly care. We ensure ongoing education to stay current with best practices in senior care.
Family members are welcome to visit, but we do have designated visiting hours to ensure residents have adequate rest and privacy. Our visiting hours are between the hours of 09:00 AM to 08:00 PM, everyday of the week. We encourage family visits and maintain open communication to keep everyone involved in the care process.
At Valinor Home, the safety and well-being of our residents are our top priorities. We have implemented comprehensive safety measures, including staff 24-hours and state-of-the-art emergency response systems.
Our staff is highly trained to handle emergencies swiftly and efficiently, ensuring that help is always just a button away. This ensures that our residents can enjoy peace of mind and comfort, knowing that their safety is always prioritized!
At Valinor Home, we offer two types of suites to accommodate the varied preferences and needs of our residents!
Our cozy Single Suites provide perfect personal space for those who cherish their privacy, while our spacious Double Suites are ideal for those who enjoy to live with a companion.
Both suite options are designed with comfort, safety, and convenience in mind, ensuring a nurturing and welcoming environment for all our residents.
Yes, we encourage residents to bring their own furniture and personal belongings to make their space feel like home. This can help with comfort and maintaining a sense of independence!
We offer daily medical monitoring and health assessments, as well as assistance with medication management. While we do not provide intensive medical care, we have partnerships with local doctors, nurses, and other healthcare providers to ensure residents receive the care they need.
At Valinor Home, we understand the importance of nutrition and dietary needs for our residents. We offer three scheduled meals a day with snack options in between that offers a range of delicious and balanced options throughout the day!
Our team works hard ensure that all meals meet the highest standards of health and wellness, providing both taste and nutrition. If you or your loved one have specific dietary requirements, please let us know, and so that we can see how to tailor our meal plans to suit those needs if possible, ensuring a comfortable and enjoyable dining experience.
At Valinor Home, we are thrilled to guide you through our straightforward and supportive admission process!
First, you need to be assessed to confirm your care needs. These assessments are essential and conducted prior to your admission to ensure we fully understand and can meet your individual requirements. If you are assessed as requiring Special Care (Level 2) facility support, you have the flexibility to choose where you'd like to live based on availability. We strongly encourage you to visit our facility, take a tour, and speak with our compassionate and knowledgeable staff. This helps you get a feel for the environment and make an informed decision that's best for you. Our team at Valinor Home is dedicated to making this transition as smooth and stress-free as possible. Whether it's your first time exploring retirement homes or you're looking for specialized care, we're here to support you every step of the way!
At Valinor Home, the cost structure varies depending on the type of residency.
For residents in publicly subsidized units, the cost covers both food and accommodation and is determined based on their after-tax income.
For private-pay residents, the rate is different, and we recommend contacting our facility directly to get the most up-to-date information on the current daily rate.
This approach ensures that all residents receive the necessary services while maintaining affordability tailored to their individual financial situations.
